Emmanuel Dal Canto –
Transitioning to Cybersecurity with Defensive Security Focus
Building cyber defenses through hands-on labs, certifications, and security-focused IT experience.
MY STRENGHTS
Analytical Mindset
I thrive on dissecting complex security challenges and developing effective solutions.
Continuous Learner
Committed to staying ahead in cybersecurity through constant skill development.
Problem Solver
Passionate about identifying vulnerabilities and implementing robust security measures.
MY EXPERIENCE
Senior Customer Support Representative @ Zing (Remote)
Feb 2025 - Present
• Deliver Tier 1-2 support while maintaining security protocols for user data.
• Create and maintain secure SOPs and documentation for team processes.
• Handle sensitive billing information with compliance to security standards.
Senior Customer Support Specialist
@ Deel (Remote) Nov 2023 - Feb 2025
Nov 2023 - Feb 2025
• Provided secure support for high-profile clients including CEOs and CTOs.
• Managed sensitive PII verification and KYC processes with strict compliance.
• Implemented secure remote onboarding procedures for global workforce.
Meet the mini version of me,
embracing the hacker vibes
in my favorite hoodie!
EDUCATION
Self-Taught Cybersecurity
Ongoing independent study in SOC practices, SIEM tools, and networking
CERTIFICATIONS
CompTIA Security+ (SY0-701)
May 2025
Google Cybersecurity Certificate
May 2024
OTHER ACCOMPLISHMENTS
TESTIMONIALS
Sasha Grey
Fashion Weekly Editor
Julian has been our ace card for a while now – he's dependable, always delivering his work on time. The quality of his work is of such high standard that we often don't need too many layers of edits to get the first draft into the published version. He helps us cover meaningful stories with a distinct voice, while also working as a team player. If you're looking for a quality writer, Julian's one I'd vouch for.
Martha Smith
World Politics Editor
Julian is one of those writers who are able to distinguish their own voice throughout any piece of work, without losing the soul of the publication itself. He's able to pick up on some of the finer nuances of the political climate and express them in words that are easy to comprehend and digest by many audiences. He's a delight to work with, and such a nice person, too.
Interested?
Let’s get in touch.
